L1 Server Engineer

Qualifications

Minimal Bachelor's degree or Diploma degree in Computer Engineering, Computer Science, Information Technology, or equivalent.
2 years of system administration experience.
System administrator and IT certifications in Linux, Microsoft, or other network-related fields are a plus.
Working knowledge of virtualization, VMWare, RHV, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Having good knowledge about Infrastruktur Servers, Storage, and Data Centers.
Understanding of server technology, operation procedure, and virtualization concept.
Able to install and configure virtualization (Hyper-V, VMWare VM, RedHat Virtualization, Storage virtualization, and Patching Management).
Able to install and configure Operating Systems (Linux Based and Windows Server) and File Server Management.
Familiar with Microsoft Active Directory/DNS/GPO/WSUS management.
Proactive & Learning initiative.

Responsibilities

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
Installation, configuration, optimation OS Linux Server and Windows Server.
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
Support Linux Based and Windows Server system daily operation.
Manage & support system issues with the ticketing system, troubleshoot and solve the issues.
Record and update Knowledge base articles, prepare monthly reports, and server operation documentation.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
Responsible for capacity and storage planning.
Escalate incident/issue to Team Lead and SME.
Communicate and update SOP with L1 / Principal team for new incident.

Send your resume to : recruit@metrocom.co.id and teringani.tarigan@metrocom.co.id